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Dr. Crystal Ioannou

Mrs. Nashmia Rashid

Assistant Professor, Faculty of Business Management

Telephone: +971 4 6050171


Crystal Ioannou Hellmann is an Assistant Professor of Human Factors in Emirates Aviation University. She holds a bachelor of Humanities from The University of Cyprus, Msc of Science and Technology in Aviation (Aviation Safety) from The University of New South Wales and a PhD from Coventry University. She specializes in the Human Factors in Safety Management Systems and provides consultations to aviation organizations. She has been trained in aircraft accident investigation and participates in refreshing seminars. Her research field includes Human Factors, Safety Management Systems, safety management practices influencing performance of SMSs, safety culture, national culture, reporting systems. Dr Crystal is a member of the Royal Aeronautical Society, Women In aviation International, lifetime member of Experimental Aircraft Association, and she is the process of acquiring her pilot’s license.

  1. PhD Human Factors and Systems Safety (Safety Management Systems in Aviation), Coventry University, May 2018
  2. Master of Science and Technology in Aviation (Aviation Safety), The University of New South Wales, March 2012
  • Human Factors
  • Health and safety in Engineering
  • Engineering design
  • Aviation Legislation
  • Human Factors in aircraft maintenance
  • Aircraft maintenance practices
  • Safety, security, and Emergency response
  • Airworthiness
  • Safety Management Practices
  • Safety Management System
  • Human factors in Aviation
    • Is in working? Challenges in training people in SMS. Flight Safety Foundation, (FSF), 2015.XXIV International Conference on Living and Walking in Cities (LWC 2019), September 12-13, 2019, Brescia, Italy, Taylor & Francis.
    • Ioannou et al., (2017). Safety Management Practices Hindering the Development of Safety Performance Indicators in Aviation Service Providers. Aviation Psychology and Human Factors in Practice.
    • The good, the bad and the ugly: the true story behind SMS and reality. Middle East and North Africa International Society of Air Safety Investigators. MENASASI, 2015 conference.