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Dr. Crystal Ioannou

Dr Elham Tolouei
Assistant Professor, Faculty of Engineering
Telephone: +971 4 6050171


Crystal Ioannou is an Assistant Professor of Human Factors in Emirates Aviation University. She hold a bachelor of Humanities from The University of Cyprus, Msc of Science and Technology in Aviation (Aviation Safety) from The University of New South Wales and a PhD from Coventry University. She specializes in the Human Factors in Safety Management Systems and provides consultations to aviation organizations. Her research field includes Human Factors, Safety Management Systems, safety management practices influencing performance of SMSs, safety culture, national, culture, reporting systems.

  1. Ph.D. of Philosophy, Coventry University, UK, 2018
  2. MS.c. and Technology in Aviation, University of New South Wales, Australia, 2012
  3. BS.c. of Humanities, French Language and Literature, University of Cyprus, Cyprus, 2007
  • Human Factors
  • Safety Management Systems
  • Aviation regulations
  • Human Factors
  • Safety management systems
  • Safety management
  • Practices influencing performance of SMS
  • Safety culture
  • National culture
  • Reporting systems
  1. Ioannou et al., (2017). Safety Management Practices Hindering the Development of Safety Performance Indicators in AviationService Providers. Aviation Psychology and Human Factors in Practice.
  2. The good, the bad and the ugly: the true story behind SMS and reality. Middle East and North Africa International Society of Air Safety Investigators. MENASASI, 2015 conference.
  3. Is in working? Challenges in training people in SMS. Flight Safety Foundation, (FSF), 2015.